Frequently Asked Questions
Refill subscriptions can be cancelled at any time after the first refill order payment is processed. If a refill subscription payment has already processed, the cancellation will go into effect after the processed shipment is fulfilled.
Modifications to your account and shipping can be made at any time. If a modification is made after a refill subscription payment has processed, the modifications will go into effect after the processed shipment is fulfilled.
Refill subscription payments will process based on the frequency selected for deliveries. For example, if you are receiving monthly refills, your first payment and order will process exactly one month from the date of your initial order.